Recently I got in touch with a buyer from Jordan. As we launched some new design of stainless steel mosaic tiles, he showed keen interest. Almost every buyer wished to see our sample but unfortunately there one major problem which buyers are not aware of when asking for the sample. Every manufacturer provides sample for free but they do not wish to pay for the freight charges. Freight charges is a cost of transporting sample from the factory to the buyer.
For example, My Jordan buyer wanted to have a sample. Since our company dispatch samples from Foshan, China, the calculated delivery cost was around $120 which obviously it is not a small amount for many of the buyers. Since the cost incurring is high, many buyer do not wish to proceed further. On the other hand, there are some buyers who are willing to pay for the sample depending on their need. In the past I got in touch with an Australian and without any questions, she provided me with her DHL Express account and asked me to send her the samples. Things went quickly and after receiving the sample, she tested it for her satisfaction. It was a quick process and finally ordered our swimming pool mosaic tiles.
DHL Express or FedEx account is definitely a requirement for company who does not pay the delivery charges. Both accounts are easy to open without any charges. Coming to end, our Jordan buyer was not willing to pay the samples delivery charges which caused us not to proceed further. As bring a glass mosaic bathroom tile manufacturer, I will keep educating our buyers about our samples and its delivery charges as I believe that every buyer has a right to know even a minor information about our company and it's policies.
For example, My Jordan buyer wanted to have a sample. Since our company dispatch samples from Foshan, China, the calculated delivery cost was around $120 which obviously it is not a small amount for many of the buyers. Since the cost incurring is high, many buyer do not wish to proceed further. On the other hand, there are some buyers who are willing to pay for the sample depending on their need. In the past I got in touch with an Australian and without any questions, she provided me with her DHL Express account and asked me to send her the samples. Things went quickly and after receiving the sample, she tested it for her satisfaction. It was a quick process and finally ordered our swimming pool mosaic tiles.DHL Express or FedEx account is definitely a requirement for company who does not pay the delivery charges. Both accounts are easy to open without any charges. Coming to end, our Jordan buyer was not willing to pay the samples delivery charges which caused us not to proceed further. As bring a glass mosaic bathroom tile manufacturer, I will keep educating our buyers about our samples and its delivery charges as I believe that every buyer has a right to know even a minor information about our company and it's policies.
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